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FAQ

 

Wait…are you guys a carpentry company or an apparel company? 
We are an apparel company that started out as a carpentry company.  We know.  That’s weird.  This post, and this article from Entrepreneur magazine explains a lot.  But yeah, we get it.  It’s still kind of weird.

OK, you just said you are an apparel company - but I see a lot of tools, wood, and carpentry work on your social media posts, what gives?
Rusty still does custom carpentry work, and that’s what you see in those posts.

Where can I buy your products?
We sell through 3 primary channels: 
  -Online 
  -Festivals\Events 

  -Authorized Retailers

We are a retailer, and would love to carry Beach & Barn.  How do we make that happen?

Go to this link and fill out the form at the bottom of the page….or just send an email to hello@beachandbarn.com

Where can I find a retailer close to me?
Here is a link to a map of all of our retailers.  If you don't see one near you, we might be able to use your help!  Contact us at hello@beachandbarn.com

If I want to order something on your site, how do I know that it’s in stock?

We track all of our inventory through the same system that controls our website, so if the website will let you order the size and color you want, we have it!

When will my order ship?

The dude that is in charge of getting orders out is very organized, very thorough, and takes his job very seriously (check out our about us to figure out who it is).  Most orders go out between 24 and 48 hours of your placing it.  If you need something fast, let us know before placing the order, and we’ll help you figure it out.

How do you handle exchanges and returns?

We want everyone to be happy with their order.  If a color, size, or fit isn’t what you were expecting, send an email to hello@beachandbarn.com, and let us know what the issue is.  As long as you have not washed or otherwise damaged the garment, we will go out of our way to get you a refund or replacement.

I love your brand, and would love to be an Ambassador, how does that work?
The best way to get our attention is to send an email to hello@beachandbarn.com.  Tell us about yourself, share links to your relevant social media accounts, tell us about retailers you have relationships with in your area, or share pictures of you representing our brand at concerts, events, festivals, or just hanging out with your people on the farm, at the beach, in the workshop, etc. - and we will get back to you.